Does the company collect feedback after the holiday?

Professional DMCs ask for a formal feedback step at the end of your tour, and you’re often asked to complete a detailed evaluation covering the driver, the hotels, and the vehicle condition. This information is pretty crucial for their internal quality control.

Please take this part seriously; agencies use this same feedback to remove weak hotels from their lineup or to uplift excellent guides. If your driver was truly exceptional, this is the most direct way to make sure they get recognised by management.