Can an agency book wheelchair-accessible tours?

Yes, specialised travel agencies can absolutely arrange wheelchair-accessible itineraries, even if it needs a bit of meticulous planning and a very experienced local DMC. They will secure adapted vehicles and also verify the exact mobility access status of hotels and tourist sites, not just the “claims” you might see online.

In Sri Lanka, the infrastructure for mobility access is still developing, so an agency with strong local knowledge is vital. They know which historical places actually have ramp access, which hotels provide real ground-floor accessible bathrooms, and how to adapt safari experiences for guests with mobility impairments.