Can a travel agency process my Sri Lanka visa (ETA)?
Many travel agencies can help with general guidance; however, travellers are strongly advised to handle their own Electronic Travel Authorization (ETA) through the official government portal. It is a straightforward online procedure that usually takes only a few minutes.
When you share your personal passport details with a third party for something you can do yourself, you are creating avoidable security exposure. A reliable DMC will point you to the proper .gov.lk web link and will guide you on which visa type matches your travel plan.